Your home screen

What you see right after signing in depends on your role. Zahen has two surfaces, and it takes you to the right one automatically.

Two surfaces, chosen for you

Employee mode — a simple, focused home for everyday staff. If your role is Employee or Department user, this is what you’ll land on.
The operator console — the full workspace with the navigation sidebar, governance, and administration. If you have an approver, admin, security, or developer role, you’ll land here. It’s described in A tour of the workspace.

You don’t choose between them — your role decides.

Employee mode is built around two things: starting a request, and tracking it.

Pick an assistant. The home screen shows the assistants available to you as tiles (“What can we help with?”). Choose one — for example Policy assistant or Support triage — and you’re taken to a short, guided form.
Fill in the form and submit. Each assistant asks only for what it needs (a question, a ticket’s details, and so on). Submitting starts an agent task.
My requests. Everything you’ve submitted appears under My requests, with a plain-language status so you always know where it stands:

Status	What it means
In progress	The assistant is working on it.
Waiting for approval	A person needs to approve a step before it continues. See Approvals.
Done	Finished — open it to read the result.
Couldn’t complete	It stopped without finishing; try again or contact your administrator.

Open any request to read its result and citations.

Both surfaces have a notifications bell that tells you when a request finishes or needs attention — see Notifications.