What's new
This page records what has shipped in Zahen, grouped by capability. It is written for users, not developers — internal version numbers are not shown.
Grounded Q&A with citations
Section titled “Grounded Q&A with citations”Ask a question in the Agent Workspace and get an answer built from your organisation’s approved documents, with inline citations linking back to the source passage. The assistant will not answer from general knowledge or the internet — if the right document isn’t present, it says so. See Why answers are trustworthy.
Knowledge management
Section titled “Knowledge management”Administrators can upload documents (PDF, DOCX, TXT, Markdown), assign them to a department, and set an access level that controls who can read them. Documents are automatically parsed, chunked, and indexed so they can inform answers and tasks. See Managing knowledge.
Agent tasks
Section titled “Agent tasks”Start a multi-step task by describing your goal. Zahen breaks it into steps, executes them in sequence, retrieves relevant documents at each stage, and shows you a live timeline of progress. Task state is saved at every step, so a task that’s interrupted can resume cleanly. See Agent tasks.
Human approvals
Section titled “Human approvals”High-risk steps in an agent task — such as sending a communication or updating an external record — pause and wait for a human decision. Approvers see the full task plan and can approve, reject, send back for revision, delegate, or escalate. A centralised approvals queue keeps track of everything waiting for a decision. See Approvals.
Tool integration
Section titled “Tool integration”Specific capabilities — looking up an HR policy, drafting an email — are available to agents as approved tools. Each tool is explicitly registered by an administrator, and every tool call is recorded in the audit log. The tool registry gives admins a single place to see and manage what the assistant can do.
Audit & usage
Section titled “Audit & usage”Meaningful activity across the platform — questions, tasks, approvals, document uploads, administrative changes — is written to an append-only audit log. Platform and security admins can review this record. A usage console shows a summary of activity over time.
Employee mode
Section titled “Employee mode”A simplified home screen for everyday staff. Employee mode surfaces the actions most people need — asking questions, checking task history — without the more advanced controls visible to admins and developers. Users are placed into the right experience automatically based on their role.
Notifications
Section titled “Notifications”An in-app notification bell alerts you when something needs your attention: an approval request has arrived, a task has completed, or a task you submitted has been decided. Notifications are best-effort; for time-sensitive items, check My requests or the approvals queue directly.
Chat channels
Section titled “Chat channels”Zahen can deliver notifications and surface answers through your existing messaging tools. Slack and Microsoft Teams are supported. See Using Zahen in chat.